EAP – Employee Assistance Program

Employee Assistance Program


The AFA EAP helps members, their families and partners.

From time to time, everyone experiences personal or work-related problems. Sometimes, these problems can overwhelm our normal coping strategies. Support from a trained peer or a referral to a mental health professional may prove helpful.

The AFA EAP helps members, their families and partners deal with concerns on and off the job that affect them. The AFA EAP is strongly committed to the health, safety and well-being of all of its members.


The Association of Flight Attendants Employee Assistance Program (AFA EAP) is a confidential resource available to the members, their families and their partners to assist with personal, as well a work-related concerns. AFA EAP provides three distinct but interrelated services, including:

      • Assessment, support and resource referral
      • Advancement of professional standards through conflict resolution
      • Response to critical and traumatic incidents. AFA’s objective in providing these services is to enhance the health, safety and well-being of its union family with the highest quality of peer support available within the EAP industry.

About AFA-CWA Employee Assistance

Are EAP services confidential?

Yes! Your contacts and discussions with the EAP are confidential. Information is only released in accordance with federal and state confidentiality regulations.

Does the EAP cost anything?

No! Supported by your union dues since 1980, AFA-CWA’s nationally acclaimed EAP has provided free services to thousands of flight attendants, their families, and partners.

How do I access the EAP?

Many ways! You can contact your local peer representative directly or call the International helpline at      1-800-424-2406 or 202-434-0560 to help you access services.

When should I call the EAP?

Anytime! Or as soon as you, your partner, or family feel like a problem is getting too difficult to handle alone. No matter how small or large the problem may be, AFA-CWA EAP can help.

What happens when I call the EAP?

Good things! Your trained EAP peer representative can answer any questions you may have about EAP services available to you. The peer representative will listen to your concerns, answer any questions you may have, offer guidance and support, and assist you with locating resources. The only thing you have to lose is the problem.

Flight Attendant Drug Use Screening

Designed for Flight Attendants

Take the six question drug use screening tool designed just for Flight Attendants.  Routinely evaluate your drug use just as you would other health issues.  Should you answer yes to two or ore of the below questions, it means that your use may have moved into risky use.  Please follow up with your Flight Attendant peer with the Flight Attendant Drug and Alcohol Program (FADAP).  Your conversations are confidential.

      • I have not shown up for a trip because of my use of a drug or medication one or more times in the past 12 months.
      • I have used a flying partner’s prescription medication one or more times in the past 12 months.
      • I have shared my prescription medication with a flying partner one or more times in the past 12 months.
      • I have used a prescription pain medication while performing my flight duties one or more times in the past 12 months.
      • I have bid my flying schedule to avoid a drug test one or more times in the past 12 months.
      • I have bid my flying to have access to a drug or medication one more more times in the past 12 months.

“Wings of Sobriety”

Telephonic Meetings

These meetings are open to all Flight Attendants who are exploring their need for or seeking recovery from substance use disorders.

Meeting times are scheduled on Wednesday at 3:00 pm EST and Sunday at 5:00 pm EST.

Each meeting will last between forty-five (45) minutes to one (1) hour.

The conference call in number is 1-855-544-2320.

Your Air Wisconsin AFA EAP Representatives

DomicileRepresentative NamePhone Number
CAELisa Hopkins731-234-5438
IADBrian Devich814-341-4881
Tracie Johnson757-575-4385
MKEMichelle Woods (MEC EAP Chairperson)262-749-8221
ORDJaime Martinez616-378-0267